APQC知識管理實施指南.doc12

APQC知識管理實施指南
There is a widespread understanding of the value of KM in many organizations, and one might assume that mature KM initiatives are widespread as well. However, the gap between organizations recognizing the value of KM and those fully implementing it is large.
目前，很多企業對KM都有所了解，甚至一些企業已經認為實施KM的時機成熟了，但是，在“了解知識管理”和“實施知識管理”這個兩個層次之間的距離還是很大的。
Establishing knowledge management strategies that will ultimately make your organization more effective can be a daunting task. Getting started down the right path is often difficult, and staying the course can be even more so as roadblocks spring up in your way. Although you may see KM as a worthwhile effort, convincing others of its value and making it happen across your organization can be a tall order.
建立知識管理的戰略以保持企業的活力是一件非常困難的事情，第一步選對方向就更加困難了，整個實施過程到處充滿了絆腳石。盡管你認為知識管理是非常值得做的一件事情。但是讓其他人信服並且在組織內部廣泛實施是一個非常艱巨的任務。
APQC*s approach to KM implementation eases your way, even as your organization may be struggling to understand the issues, tactics, and tools necessary for a successful KM journey. Our Road Map to Knowledge Management Results: Stages of ImplementationTM framework helps you navigate toward true institutionalization by laying out the characteristics, requirements, and action steps of every stage of KM implementation:
APQC的這套實施方法可以幫助你更好的解決問題，即使你的企業可能正在艱難的尋求概念上的理解、戰術的製定以及工具的使用去成功地實施知識管理。為此APQC提供了這份實施指南，通過階段特征的描述，需求分析以及實施步驟等內容來幫助你成功的找到實施質是管理的正確方向，其實施過程分成了以下5個部分。
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