知識管理(ppt 93頁)

Module Knowledge Management知識管理
郭 鹹 綱
William X. GUO
Outline of Topics（主題概要）
Importance of knowledge management
知識管理的重要性
Origin and Definition
起源和定義
Types of knowledge and modes of knowledge creation
知識的類型和知識創造的方式
Knowledge creating companies
知識創造型公司
Implementing knowledge management
實施知識管理
Importance of knowledge management (KM)（知識管理的重要性）
Knowledge is a form of capital.
知識是資本的一種形式
The single differentiator that is likely to last is innovation, and the raw material of innovation is knowledge
如果將資本比喻成創新，那麼知識就是創新使用的原料
Knowledge + Creativity = Innovation
知識＋創造＝創新
Case -- By 1987, only five years after Canon introduced its innovative mini-copier – 74% of the company's revenues came from its business machines division
例：佳能公司推出袖珍複印機5年後的1987年，公司74％的收入來自商業機器分公司
Formal KM is originated in consulting firms
真正的知識管理開始於谘詢公司
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