汽車行業的變革管理(英文版)(ppt 69頁)

汽車行業的變革管理(英文版)內容提要：
Current trends in China：
Political shift towards more Market orientation
Boosting production and economy
Opening up to international market
Entrance to WTO
From inward to outward orientation
New identity in global politics
……

Phases of a Change Program：
Step 0: determine internal and external pressure/demands for change
Step 1: Make up diagnosis
Step 3: Determine vision and strategy
Step 4: Action Planning: design and develop the Change Program
Step 5: Structure the Change Process
Step 6: Determine Change dynamics
Step 7: Determine Change Strategies and Methods
Step 8: Implement
Step 9: Evaluate and Adjust/Correct
……

Signs of Resistance：
Organizational resistance:
Accidents
Increase in worker’s compensation claims
Increased absenteeism
Gossip
Sabotage
Increase in health care claims
Lowered productivity

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