五星級酒店前台收銀標準工作程序(doc 53頁)

主要內容
01 Check out a guest with credit card 結賬時使用信用卡
02 Check out a guest with deposit refund 結賬時退還押金
03 Check out a guest with transferring 結賬時轉賬
04 Check out a guest with foreign currency 結賬時使用外幣
05 Check out a guest with cash 結賬時使用現金
06 Check out a guest with city ledger 結賬時掛賬
07 Check out a guest ( P/B another in hse gst) 住店客人為另一住店客人付賬
08 Check out a guest ( Group ) 為團隊結賬
09 Check out a guest (Long Staying ) 為長住客結賬
10 Computer down-time procedure 電腦係統無法使用時結賬程序
11 Check out a guest ( Late charge ) 信用卡追帳
12 Rebate procedure 費用扣減程序
13 Correction procedure 修改賬目程序
14 Foreign exchange (Cash) 兌換外幣 （現金）
15 Foreign exchange (Travelers check) 兌換外幣 （旅行支票）
16 Cash advance 現金付出程序
17 Shift end procedure 收銀員關帳程序

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