汽車工業管理知識分析材料(英文版)(PDF 11頁)

汽車工業管理知識分析材料(英文版)(PDF 11頁)簡介：

Process related cost of poor quality
Business results review with the goalof continual improvement
Benchmarking of internal andexternal performance data
Evidence for customer satisfaction
Employees motivation andempowerment

Conclusions of Strategy Council in Vienna:
There is no apparent Contradiction between existingExcellence Models.
ISO/TS 16949:2002 is an appropriate ?secondaryschool“ in order to proceed to the ?university“ with
the goal of an ?Automotive Excellence“ degree.
The ?pre-degree“ is a qualification that is reached whenthe ?duty ISO/TS“ becomes self-evident.
Appropriate usage will lead to a mutual enforcementof both the ISO/TS and the EFQM Model!

..............................