六西格瑪管理的導入(英文版)(ppt 41頁)

六西格瑪管理的導入內容摘要：
A business achieve total customer satissfaction when its workforce
Is trained and empowered to concurrently apply total cycle time reduction tools and qulity improvement tools within cross-functional teams
Embraces a continuous improvement process which supports measurements and rewards consistent with change objectives that adjust to customer needs
Business evolves over time
At first a good process is established
Buesiness needs gradually change the process.
The changes are not always for the bettter.
Everyone ties to do their best but the process evolves to the current state.
Probably few people have looked at the complete process from start to finish.
Reduce cycle time
Eliminate waster
Waste is everything other than the absolute minimum resources of material,machines and workforces required to add calue to the product
All non-value added activity is considered waste
Increase effectiveness of current activities.
Simplify the process
Reduce cost
Find he causes of errors and eliminate
Redefine the process currently being used.
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