策略核心組織(pdf 9頁)英文版

一、There are Three Phases to Creating a Strategy-
Focused Organization (SFO)
二、The City of Charlotte Built an SFO by Placing
Strategy at the Center of Its Management Processes
三、Principles of the Strategy-Focused Organization:Mobilize Change through Executive Leadership
四、Principles of the Strategy-Focused Organization:Align the Organization to the Strategy
五、Principles of the Strategy-FocusedOrganization:
Make Strategy Everyone’s Job
六、Principles of the Strategy-FocusedOrganization:
Make Strategy a Continual Process

Key Scorecard Results
? 68% of citizens rank city services highly in first-ever
citizen’s survey (1999)
? 69% of employees understand the city’s and their
department’s goals (according to 2000 employee survey)
? 80% capital projects in long-range plans were funded
? Property tax revenues kept within desired limits

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