xx公司內部絕密資料(PPT 58頁)

DELIVER in Asia
Regional Supply Chain course
October 3rd, 2001
Today ...
Context
The basics
The opportunities
Vision
Outsourcing, VMI, inventory planning
DELIVER CoP
The future??

First, some pictures of a supply chain

Advice on DELIVER
Get the basics right
Ordering, Delivery, Billing

Do the sexy stuff
Integration and synchronisation
VMI, e-Business, CPFR
The basics have to be in place
Customer Service
Cost: %Overdue
Service: lead time, ease of ordering
Quality:#CNs due to error, invoicing accuracy

Warehousing/Distribution
Cost: %NPS
Service: %case fill, %order fill, IRA
Quality: %rejects, %returns, %damages

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