七顆鑽石流程管理(ppt 38頁)

七顆鑽石流程管理內容提要：
The 7 Diamond Process is one of many tools that can be used in the problem solving process.
七顆鑽石流程是可以用來解決質量問題的工具之一。
This tool is used to investigate discrepancies discovered by the following: 它可以用來調查以下方麵發現的差異
Global Customer Audit System (GCAS) 全球顧客評審
Yard Walk Audits 生產線上巡檢
Verification Stations 檢驗工位
7顆鑽石流程的目的：
The 7 Diamond Process is a structured way of assessing our manufacturing process to determine whether of not it has failed to meet the quality standard demanded by our customers.
7顆鑽石流程是一個構建好的評價我們的製造流程是否滿足了顧客所要求的質量標準的一個方法
流程的各步驟：
Stages 1 & 2 of the process are used to determine if the Production organization is running the assembly process to design intent.
1、2步是用來確定生產部門運行的裝配流程滿足設計內容。
The initial investigation (Stage 1) is done where the defect was identified.
最初的調查(第一步)應在發現缺陷的地方開始
Stage 2 is only used when the investigation in Stage 1 determined that the cause of the problem was from an upstream source.
第2步隻能當第一步的調查,確定問題是來源其他方麵時,才可開始
If the process isn’t being managed to design intent, then it must be corrected and validated, prior to asking for Engineering assistance.
如果工藝沒有滿足設計內容，當需要工程方麵的協助前，必須進行糾正並要有效。
Engineering referral (Stage 3) occurs when the manufacturing process does meet design intent and the problem still exists.
當製造過程滿足設計內容並且問題依然存在時，第3步開始。

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