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關於平衡計分卡(英文版)(pdf 35頁)

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平衡計分卡, 英文版
關於平衡計分卡(英文版)(pdf 35頁)內容簡介
Purpose:
The purpose of this document is to identify and describe, in one place, the important aspects of each performance measure. The intent is to ensure consistency Department-wide in the generation and reporting of assessment results. For each measure, the following information is provided:
1. Identification of the measure in question, along with the associated Performance
Objective, and BSC Perspective.
2. The Definition of the performance measure. The Definition is a “plain English”
explanation of what the measure is intended to cover.
3. The Data Source for the performance measure. The Data Source is intended to identify the chief source of data for development of the measurement result.
4. The Data Generation for the performance measure. The Data Generation explains the methodology for development of measurement results.
5. The Data Verification for the performance measure. The Data Verification identifies the primary responsibilities relative to accuracy of the data generated and reported under the measure. It also describes data retention and records availability requirements as applicable.
6. The Measurement Formula for the performance measure. The Measurement Formula is a description of exactly how the measurement results are to be derived.
7. The Measurement Notes applicable to the performance measure. As needed, this section provides pertinent information concerning the conduct of the assessment under the measure in question. It is an attempt to provide any relevant information concerning how to do the measurement, what is included in the measure, etc. It is not intended to cover the obvious, but to cover important issues that may not normally be obvious.
By providing all of this information in one place, Departmental procurement offices will no longer have to refer to several different documents when determining how to assess performance under a measure, or how to document results. This new document will be a “living” document, modified by ME-62 as needed.
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