績效管理英文資料(PDF 33頁)

“People and their managers are working so
hard to be sure things are done right, that
they hardly have time to decide if they are
doing the right things.”
Stephen R. Covey
? 2002 by Howard Rohm. All rights reserved. “Performance Counts…”?
U.S. Foundation
for Performance
Measurement Seminar Objectives
Introduce a framework for building and implementing a
public-sector balanced scorecard performance
management system
Learn how to use a balanced scorecard in a managingfor-
results environment
Understand how a scorecard system can help align
organization effort with strategy
Learn best practices, and how to overcome obstacles
and challenges
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