TOC管理介紹英文版(pdf 10)

1 Introduction
2 The Survey
2.1 Data Analysis
2.2 Findings of the analysis
2.3 Conclusions from this analysis
2.4 Trends Observed
3 Conclusions
3.1 Acknowledgements
3.2 References
3.3 Appendix 1: A Sample of the Data Relating Improvements in Operational and Financial Variables
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