如何回複客戶詢盤郵件(doc 10頁)

如何回複客戶詢盤郵件內容提要：
在外貿業務中，我們每天都在回複客人的詢盤，那麼你的回複是否規範，是否表達得明確而具體呢？這是我收集到的回複報價的英文樣函，和大家一起分享 吧。
說明漲價原因
Dear Sir or Madam:
Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%.
As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products.
We hope you will understand our position and look forward to your cooperation.
With best regards,
Hillary

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