國際著名酒店娛樂部程序(英文)(doc 24頁)

國際著名酒店娛樂部程序(英文)內容提要：
This excursion initially will be laid on twice a week, once for adults and once for children. It will last 1 1/2 hours.
1、Ensure that all interested parties are notified of the event and time,(using the activity desk and word of mouth).
2、Prepare numbers and ensure adequate transport is available and booked. (transport must be booked well ahead and numbers confirmed).
3、Ensure that all guests are present before leaving – and escort the tour when necessary, (usually a tour guide will be present but often one of the activity staff will have to accompany the trip).
4、Explain a bit about the village on the way, the do’s and don’ts and what they can buy.
5、Upon arrival greet Moses and escort guest through village.
6、Allow 1 1.4 hours maximum for trip, and organize the return smoothly.
All staff will be taken on a familiarization trip to the village on 30 October at 2 p.m. More details can be added after the trip, as a clearer picture will have been painted. The children’s trip will involve more build up and a different kind of preparation. The village must be made aware of the type of guests to expect.

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