BCG-TCI中國callcenter外包投資項目(推薦PPT115)
BCG-TCI中國callcenter外包投資項目(推薦PPT115)內容簡介
ENTRY FOR PROFITTRANS-COSMOS INC. CHINA ENTRY STRATEGY PRESENTATION
February 8, 2001
AGENDA
Executive Summary
Call Center Business
Market Overview
CC Customer Segmentation
In-house users
Outsourcers
Demand
Customer
Economics
Competition
Recommendations
Success business model
Partnering strategy
E-Commerce Market Overview
TCI Tianjin
Current Situation Analysis
Recommendations
AGENDA
Executive Summary
Call Center Business
Market Overview
CC Customer Segmentation
In-house users
Outsourcers
Demand
Customer
Economics
Competition
Recommendations
Success business model
Partnering strategy
E-Commerce Market Overview
TCI Tianjin
Current Situation Analysis
Recommendations
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