企業管理信息化知識手冊(英文版)(pdf 40頁)

Executive summary........................ . . . . . . . . . . . . . . . . 1
Working smarter with business intelligence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Business intelligence as a strategic asset........................ 3
The stakes are high and so is the hype........................ . . 4
BI Vendor Selection Criteria — Technology
Category #1: Comprehensive Business Intelligence Platform. . . . . . . . . . . . . . . . . . . . . . 6
What is a comprehensive BI platform?........................ . . 6
Why you should care......................... . . . . . . . . . . . . . . . . 6
Streamline the IT portfolio......................... . . . . . . . . . . . . 6
Key questions you should ask the BI vendor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How SAS rates......................... . . . . . . . . . . . . . . . . . . . . . 8
How the competition fares........................ . . . . . . . . . . . . 9
Don’t take our word for it: Comprehensive BI Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
BI Vendor Selection Criteria — Technology
Category #2: Advanced Analytics......................... . . . 12
What is “advanced analytics?”......................... . . . . . . . 12
Why you should care......................... . . . . . . . . . . . . . . . 12
Key questions you should ask the vendor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How SAS rates......................... . . . . . . . . . . . . . . . . . . . . 14
How the competition fares........................ . . . . . . . . . . . 15
Don’t take our word for it: Advanced Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
BI Vendor Selection Criteria — Alignment with Customer Needs
Category #3: Organizational Reach........................ . . 18
What is meant by “organizational reach?”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Why you should care......................... . . . . . . . . . . . . . . . 18
Key questions you should ask the vendor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
How SAS rates......................... . . . . . . . . . . . . . . . . . . . . 19
How the competition fares........................ . . . . . . . . . . . 20
Don’t take our word for it: Organizational Reach. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
BI Vendor Selection Criteria — Alignment with Customer Needs
Category #4: Customer Commitment........................ 22
What factors into customer commitment?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Why you should care......................... . . . . . . . . . . . . . . . 22
Key questions you should ask the vendor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
How SAS rates......................... . . . . . . . . . . . . . . . . . . . . 23
How the competition fares........................ . . . . . . . . . . . 24
Don’t take our word for it: Customer Commitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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