通信行業HKPC的績效考核概述(ppt 51頁)

通信行業HKPC的績效考核概述目錄：
一、Why is PM Important to Business Performance?
二、What is PM?
三、The PM Cycle
四、Effective PM System
五、Identification of Individual Performance Measures
六、What is Balanced Scorecard?
七、Barriers in Strategic Management of Organizational Performance
八、How does a Balanced Scorecard Translate Company Strategy into Action?
九、Framework of a Balanced Scorecard Performance Measurement System
十、Action Required for Implementation of an Effective PM

通信行業HKPC的績效考核概述內容提要：
Why is Performance Management (工作表現管理製度) Important to Business Performance?
Benefits to Organisation
Effective monitoring system
Better understanding on performance standards
Organisation’s expectations can be clearly communicated
Link individuals’ work output to organisational goals
Better morale
Shape organisation’s culture
……

Performance Management - Core Principles(核心原則)
Corporate & individual performance are mutually dependent
On-going process providing the basis for continuous improvement
Relies on consensus
Not just top-down
A 2-way communication process
Forward looking
Concentrate on positive attributes
Works best when applied to all staff
……

Designing the Appraisal Form 設計評核表格
What to include 應包括甚麼 ?
Work outcomes or objectives 工作成果 (目標)
Performance factors 表現要素
Jobholder personal data 員工個人資料
Major achievement 主要成就
Development needs and plans 培訓需要及計劃
Approvals 審批機製
Employee comments 員工意見
Promote ability
Rating scheme 表現評級標準
How many levels 多少級別?
What will we call each level 級別名稱?

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