飲食行業業績卓越獎及波多裏奇獎（2）(ppt 171頁)

飲食行業業績卓越獎及波多裏奇獎（2）目錄：
主題4：類、條款、區域以及特殊問題
主題5：基於波多裏奇標準的自我評估和改進
主題6：如何實施波多裏奇獎及如何編寫自評報告

飲食行業業績卓越獎及波多裏奇獎（2）內容提要：
Results Triad結果三元組
Human Resource Focus (Category 5), Process Management (Category 6), and Business Results (Category 7) represent the results triad. Your organization’s employees and its key processes accomplish the work of the organization that yields your business results.
18新利真人网 重點（第5類）、過程管理（第6類）、以及經營結果（第7類）是結果三元組。組織的員工及其關鍵過程是完成經營結果的全部。
All actions point toward Business Results—a composite of customer, product and service, financial, and internal operational performance results, including human resource and social responsibility results.
所有活動都是以綜合經營結果為導向—顧客群、產品和服務、財務的以及內部運作的業績結果，包括18新利真人网 和社會責任結果。
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System Foundation體係建立基礎：
Measurement, Analysis, and Knowledge Management (Category 4) are critical to the effective management of your organization and to a fact-based system for improving performance and competitiveness. Measurement, analysis, and knowledge serve as a foundation for the performance management system.
測量、分析及知識管理（第4類）是組織的有效管理以及以事實為基礎的、提高業績和競爭力的體係的關鍵。測量、分析及知識能夠作為業績管理體係的基礎。
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Key Characteristics of the Criteria - Maintaining Organization-Wide Goal Alignment 標準的關鍵特性—保持組織廣泛的目標調整：
Alignment in the Criteria is built around connecting and reinforcing measures derived from your organization’s processes and strategy. The use of measures thus channels different activities in consistent directions with less need for detailed procedures, centralized decision making, or process management. Measures thereby serve both as a communications tool and a basis for deploying consistent overall performance requirements. Such alignment ensures consistency of purpose while also supporting agility, innovation, and decentralized decision making.
標準中的一貫性建立在相關的組織過程和戰略所引發的測量上。使用測量能引導不同的活動的朝向同一方向，而較少需要詳細的程序、集中決策、或者過程管理。因此測量既可以作為溝通工具，又可以用來部署一致性的績效要求。一貫性在支持靈敏性、創新以及授權的同時，還能確保目標的一致性。

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