六西格瑪-新世紀的管理戰略和實踐(ppt 20頁)

六西格瑪-新世紀的管理戰略和實踐內容摘要：
Six Sigma 在摩托羅拉( Motorola)
We quickly learned if we could control variation， we could get all parts and processes to work and get to end result of 3.4 defects per million opportunities. Or a Six Sigma Level. It was shorthand for people to understand that if you can control the variation you can achieve remarkable result.
Robert W. Galvin, Chairman Emeritus of Motorola, Inc.
Win Malcolm Baldrige Award 1989
我們很快學到如果我們可以控製變差，我們可以達到100萬次機會隻出現3.4次錯誤，即六西格瑪水平。使員工很快明白，如果可以控製變差，就可以得到非凡的結果。
Six Sigma 在霍尼韋爾Honeywell(AlliedSignal)
At the end of day, Six Sigma is much less of a technical program, although it has a lot of technical tools, than it is a leadership and cultural change program.
雖然六西格瑪有很多統計學工具，但它是一場領導力和文化變革。而不是一個技術培訓
..............................