Quality Management(英文版)(ppt 40頁)

Quality Management(英文版)內容提要：
Quality Management：
Addresses both the management of the project and of the product of the project
Improves project management as well as the quality of the product
Delivery of both high quality and high grade of product
Quality is planned in, not inspected in
Investments in product quality improvement must often be borne by the performing organization
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Inputs (cont.)：
Scope statement – Documents the major product deliverables and objectives that serve to define important stakeholder requirements
Product description – Contains details of technical issues and of other concerns that may affect quality planning
Standards and regulations – Specific standards or regulations that may affect the project
Other process outputs – Processes in other knowledge areas may produce outputs that should be considered part of quality planning
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Tools & Techniques：
Flowcharting
Inspection – Measuring, examining, and testing to determine whether results conform with requirements
Statistical sampling – Choosing for inspection a part of a population of interest
Acceptance sampling – Evaluating a portion of a lot to determine acceptance or rejection of the entire lot

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