SixSigma導入培訓(ppt 181頁)

Six Sigma是一種經營管理理念，也是一套有係統的管理手法，目的是在定義的目標之下，追求最小的變異，獲得最大的獲利水平。
CTI集團陳憲章博士

六標準差為一全麵且具彈性的係統，可用於獲取、維持和擴大企業成功。六標準差的趨動要素，在於洞悉顧客之需，嚴格使用事實、數據、統計分析，以及全力關注業務流程的管理、改善和創新。
The six sigma way
-Six Sigma is a management philosophy which search for the perfect without any significant variations based on the pre-set performance requirements.
- To define the requirements, finding out the undesirable outcomes (y) and associating it with the possible inputs is the concepts to avoid, if not 100% sure, eliminate the causes of variances in intent outputs. By doing so we can minimize the waste – lean.
- Use best tools to achieve the goals of avoiding cause, detect failure, & compensate the effects
企業經營成功的指標
投資報酬
未來成長的體質
客戶滿意度
保固成本回收(Warranty pay-off (DPTP)
生產力
第一時間點的良率(1st Time yield and Quality)
產業排比(Industrial Rating)

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