國外著名某谘詢公司培訓英文(ppt 132頁)

Personnel Management to Human Resource Management
Recognition of the need to take a more strategic approach to the management of people
Began in the 1980’s in the USA
UK followed quickly
Concept is… ‘a strategic approach to acquiring, developing, managing and gaining the commitment of the organisations key resource – the people who work for it’
Armstrong 1991
Features of HRM
Management focussed and top management driven
Line management role key
Emphasises strategic fit – integration with business strategy
Commitment oriented
Two perspectives – ‘hard’ and ‘soft’
Involves strong cultures and values
Performance oriented
Requires adoption of a coherent approach to mutually supporting employment policies and practices
Employee relations organic rather than pluralistic
Organising principles are organic and decentralised
Flexibility and team building important policy goals
Strong emphasis on quality to customers
Rewards differentiated by skill, competence or performance

..............................