大範圍的變革項目中的最佳實踐(PPT 35頁)

Agenda
Whatdoes“ChangeManagement”mean?
SmoothandDifficultChangeExperiences
BenefitsofManagingChange
CommitmenttoChange
AccentureChangeManagementFramework
Navigation
Leadership
Enablement
Ownership
BestPracticesforChangeManagement
BestPracticesforTraining
RolesintheChangeProcess
UseoftheChangeManagementFramework
TheRoleofLeadership
CommunicationisCritical
ManagingtheImpactsofUpcomingChanges
ContactInformation
Appendix
ReasonsforResistance
ResponsestoChange
PositiveandNegativePerceptionsofChange
RespondingtoPerceptions
RespondingtoNegativityandResistance
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