建立係統組織能力支撐企業快速成長(英文)(pdf 40頁)

建立係統組織能力支撐企業快速成長內容簡介：
Definition of Competencies
? Oxford dictionary: “Power, ability, capacity to do a task”
? Competence(s) and competency(ies) the same
? Boyatzis: “a job competency is an underlying characteristic
of an employee – ie, motive, trait, skill, aspects of one’s self
image, social role, and a body of knowledge
Origin of Competency Thinking
David McClelland (Harvard, 1970s)
Job Performance ? ? (race, gender, or IQ)
Job Performance = ? (operative behaviour)
Operative behaviour can be systematically
reflected in a Competency Profile or
Competency Model ……
A competency profile or competency model
usually consists of a number of important
competencies that are required to perform a job
well
Providing direction
B1 Develop and implement operational plans for your
area of responsibility
B2 Map the environment in which your organisation
operates
B3 Develop a strategic business plan for your
organisation
B4 Put the strategic business plan into action
B5 Provide leadership for your team
B6 Provide leadership in your area of responsibility
B7 Provide leadership for your organisation
B8 Ensure compliance with legal, regulatory, ethical
and social requirements
B9 Develop the culture of your organisation
B10 Manage risk
B11 Promote equality of opportunity and diversity in your area of responsibility
B12 Promote equality of opportunity and diversity in your organisation
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