Managing Conflicts of Interest(ppt 20頁)

Managing Conflicts of Interest Intorduction:
"a process which begins when one party perceives that the other is frustrated, or is about to frustrate, some concern of his (or her). Clients – who is affected?
Actors – who are the leading players (individuals, groups and institutions)
Transformations (what is the content and process? What is the ground that is being fought over?)
World-view – what is the wider perspective
Organisation – what are the organisational and coordinative implications Environment – what are the characteristics of the environment in which this is played?Avoidance &festering sores Accommodation & resentment on giving ground
The dilemma of competition – creativity, energy * then losers at the tape
War – attrition, diversion of resources, defend/attack, subjugation to the victor.
Sub-optimisation arising from compromise.
Negotiation & bargaining power, a temporary, expedient deal.Organisational "machinery" to receive & process disputes
within unitary and pluralistic settings?
Traditionally – represents "owners of capital" & "labour"
Positive and negative role for company and employee?
Pendulum – shifting power (employment law/labour market dynamics).

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