科爾尼－業務流程再造谘詢(pdf59)

Business Process Re-engineering
(BPR)
Application Framework
Enterprise Transformation
April 2000
Contents
BPR delivers radical customer service improvements and cost reductions
A.T. Kearney’s approach to BPR is based on five key principles
Our approach follows three phases
? Phase 1 - Vision and case for change
? Phase 2 - Process redesign
? Phase 3 - Implementation
Programme organisation evolves from design to implementation
A.T. Kearney has a wealth of experience of successful BPR projects around the world
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