管理溝通--ManagementCommunication(ppt 59頁)

約翰·奈斯比特：“未來競爭將是管理的競爭，競爭的焦點在於每個社會組織內部成員之間及其與外部組織的有效溝通之上。”
鬆下幸之助：“偉大的事業需要一顆真誠的心與人溝通。”
喬丹與皮蓬：“我們兩個人在場上的溝通相當重要，我們相互從對方眼神、手勢、表情中獲取對方的意圖，於是我們傳、切、突破、得分；但是，如果我們失去彼此間的溝通，那麼公牛的末日來臨了。”

It leads to greater effectiveness.
It keeps people in the picture.
It gets people involved with the organization and increases motivation to perform well; increases commitment to the organization.
It makes for better relationships and understanding between: boss and subordinate; colleagues; people within the organization and outside it.
It helps people to understand the need for change: how they should manage it; how to reduce resistance to change.

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