老外的一份績效管理講義(英文版)(ppt 213頁)

老外的一份績效管理講義（英文PPT 213頁）內容簡介：
Topic: Performance Management
Kongkiti Phusavat, Ph.D.
Associate Professor
International Graduate Program in Industrial Engineering
Kasetsart University
Bangkok, Thailand
Basics on Measurement
The 1993 Government Performance and Results Act (GPRA) requires the following:
(1) Establishing top-level agency’s policies and objectives as well as annual program goals
(2) Defining how the agency intends to achieve these objectives and goals
(3) Demonstrate how the agency will measure its own performance, including the programs
Bush Administration (2001): “Performance measurement is not an annual event; rather it is a continuous process requiring clear performance expectations, periodic feedback for review, and analysis for improvement.”
Bush Administration (2001): “Performance measurement is not an option; the only question is how well it is done.”
Case study for single-factor measure (labor only): 5 employees producing 500 output units in one month by working 22 days per month and 8 hours per day. For the second month, 600 units were made with 5 employees but working 20 days with the same working hours in one day. [880 = 5 ? 22 ? 8] and [800 = 5 ? 20 ? 8]
Case study for multi- or partial- factor measure: 5 employees producing 500 output units in one month by working 22 days per month and 8 hours per day. For the second month, 600 units were made with 5 employees but working 20 days with the same working hours in one day. The amount of materials used are 1,000 and 1,250 units respectively. The price for the outputs for the first and second month is $1,000 per unit while the costs of labor over the two months is $15 per labor hour and $150 per material unit (m2) for material. [880 = 5 ? 22 ? 8] and [800 = 5 ? 20 ? 8]

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