管理溝通的內涵、要素與類型(ppt 59頁)

管理溝通的內涵、要素與類型目錄：
第一節 管理溝通的內涵和要素
第二節 溝通的類型
第三節 管理模式與溝通

管理溝通的內涵、要素與類型內容提要：
Why communicate?
It leads to greater effectiveness.
It keeps people in the picture.
It gets people involved with the organization and increases motivation to perform well; increases commitment to the organization.
It makes for better relationships and understanding between: boss and subordinate; colleagues; people within the organization and outside it.
It helps people to understand the need for change: how they should manage it; how to reduce resistance to change.

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