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資訊科技部技術部副總裁崗位職責(doc 3頁)

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崗位職責
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相關資料:
資訊科技, 科技部, 技術部, 副總裁, 總裁崗位
資訊科技部技術部副總裁崗位職責(doc 3頁)內容簡介
資訊科技部技術部副總裁崗位職責內容提要:
專業技能:
?Contact center technology management
?Contact Center project management
?Knowledge on hardware and client/server application, database administration.
?Knowledge on contact centre /paging centre systems, LAN/WAN management and ACD/IVRS support.
Operational Level:
?To carry out technology/solution development and evaluation to continuously enrich the contact center platform and adopt the state-of-the-art technology to the contact centre systems for improving efficiency and productivity
?To design, implement, develop leading edge contact-centre CTI technology.
?To design and implement customized solutions to meet various changing program demands and business needs.
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