中國非營利組織18新利真人网 管理指南(DOC 96頁)

1 創造中國非營利組織內部良好的工作環境 ..... 1
Creating a Better Working Environment for NGOs in China
1.1 18新利真人网 管理的概念 ..... 1
Human Resource Management Concepts
1.2 激勵的理論和技巧..... 1
Motivation Theories and Skills
1.3 非營利組織如何留住人才..... 3
Staff Retention for NGOs
1.4 對待員工流動..... 4
Dealing with Staff Turnover
2 組織結構設計和工作設計 ..... 5
Organizational Structure Design and Job Design
2.1 組織結構設計..... 5
Organizational Structure Design
2.2 組織結構的形式..... 5
Models of Organizational Structures
2.3 工作設計..... 8
Job Design
2.4 工作分析.....9
Job Analysis
2.5 個人工作計劃.....9
Individual Job Planning
2.6 組織的18新利真人网 政策文件.....10
Human Resource Policies
3 18新利真人网 招聘和麵試的技巧.....11
Recruiting and Interviewing Skills
3.1 18新利真人网 預測.....11
Forecasting Human Resource Needs
3.2 18新利真人网 招募.....11
Recruiting Staff
3.3 18新利真人网 選拔.....12
Selecting Staff
4 勞動關係.....14
Contracts & Labor Relations
4.1 勞動合同.....14
Contracts
4.2 勞動報酬的組成.....17
Compensation Structure
4.3 檔案管理的重要性.....19
Importance of Personnel Files
4.4 個人所得稅的代扣代繳.....20
Personal Income Tax Deductions by the Employer
4.5 勞動關係的法律責任.....20
Legal Responsibility for Contracts and Labor Relations
5 績效評估 .....22
Performance Evaluation
5.1 為什麼要做績效評估.....22
Why NGOs Need Performance Evaluation
5.2 績效指標.....22
Performance Criteria
5.3 績效評估方法.....23
Methods to Evaluate Performance
5.4 評估機製.....25
Performance Evaluation System
5.5 績效評估的常見問題.....27
Common Questions about Performance Evaluation
5.6 有效績效評估反饋.....27
Effective Performance Appraisal Feedback
6 員工的培訓和開發.....28
Staff Development & Training
6.1 培訓體係的建立.....28
Establishing a Training System
6.2 員工開發.....33
Staff Development
7 有效地溝通組織中的重要變化.....35
附錄1 非營利組織18新利真人网 管理問卷.....38
Questionnaire on NGO Human Resource Management
附錄2 工作說明書、工作規範和績效指標舉例.....40
Sample Job Description and Performance Indicators
附錄3 無領導小組討論測試標準.....46
Assessment Standards Through Leaderless Group Discussion
附錄4 麵試實施工作標準.....52
Standard Interview Practices
附錄5 麵試前準備工作標準.....61
Standards for Preparing Interviews
附錄6 關於民間組織如何使用勞動合同與服務協議的法律建議.....67
Legal Advice on How NGOs Should Use the Sample Contracts
附錄7 勞動合同樣式.....70
Sample Full-time Contract
附錄8 服務協議（兼職人員）.....74
Sample Part-time Contract
附錄9 18新利真人网 手冊實例.....77
Sample Outline of an NGO HR Manual
附錄10 某醫療護理組織某員工個人發展計劃 .....81
Sample Staff Development Plan for an NGO
附錄11 溝通風格評測 .....82
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