6S活動標準培訓教程(英文版)(ppt 53頁)

6S活動標準培訓教程內容摘要：
Why “Six Sigma”?
Proven Successful in “Quality-Demanding” Industries e.g.,
Motorola, Texas Instruments (many process steps in series)
Proven Method to Reduce Costs
Highly Quantitative Method – Science and Logic Instead of Gut Feel
Includes Manufacturing & Service (close to customer) and Provides Bridge to Design for Quality Concepts
Has Support and Commitment of Top Management
Where Does “Six Sigma” Come From?
Mikel J. Harry one of the Original Architects
Previously Headed Quality Function at ABB and Motorola
Now President/CEO of Six Sigma Academy in Phoenix, Arizona
Has Consulted for Texas Instruments, Allied Signal (and others)
Currently Retained by GE to Teach the Implementation,
Deployment and Application of Six Sigma Concepts & Tools
A New Set of QUALITY MEASURES
Customer Satisfaction
Cost of Poor Quality
Supplier Quality
Internal Performance
Design for Manufacturability
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