研華顧客關係管理案例研討(ppt 21頁)(中.英文)

CRM in Manufacturing
研華顧客關係管理案例研討內容簡介:
Why manufacturing business needs to implement CRM
Business Value
CRM solution infrastructure
Advantages
Advantech’s experience
Implementation Process, benefits
Integrated Sales, Marketing, Technical Support and Customer Service functions
Web interface for Partners and Customers
Easy integrate with ERP (MFG/PRO) system
Easy user interface and customization
Easy integrate with e-Commerce system
Workflow capabilities
Support multi-language for global deployment

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