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Consumer Knowledge(ppt 19頁)

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Consumer Knowledge(ppt 19頁)內容簡介

Consumer Knowledge contentts:
1、Types of Consumer Knowledge
2、Sources of Consumer Knowledge
3、The Benefits of Understanding Consumer Knowledge


Consumer Knowledge Intorduction:
Knowledge of the product’s attributes and associations
Products within awareness set are likely to have associations between them and information from memory。
Knowledge about typical range of prices for a product helps consumer evaluate fairness of the price of a particular brand。
The less consumers know about price, the less concerned are companies about price differences from competitors。


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